Whilst precision, technical knowledge and dexterity have been long identified as important features of a surgeon’s skill base, ‘soft’ or human-centred skills such as empathy, communication and listening skills have been seen as less pertinent, even uncharacteristic of the stereotypical surgeon. There has been a tendency towards relative homogeneity in personality typing and traits amongst surgeons contributing to the perpetuation of the concept of the ‘surgical type.’ Despite this, an emerging body of research has identified the importance of non-technical skills subjectively for patients and the wider health team, as well as objectively in outcomes both for patients and for practitioners. This article aims to explore, through a review of current literature, the evolving value of soft skills and emotional intelligence in a rapidly changing technical and occupational landscape. Acknowledgement of the value of these traits and broadening perceptions of what constitutes a ‘good surgeon’ may have a role in continuing to build a sustainable and satisfied workforce.