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How Do I Set Up My Profile?

Upon logging in to the On-Demand platform, go to the 'My Account' tab on the top right of the menu and select 'Edit Profile'. You’re encouraged to add a photo, short biography, and links to your social media accounts. Please refer to the image on the right. 
Within your profile setup, there will be the option to make your profile 'private' or 'public'. By having your profile 'public' you are allowing other logged-in users, including sponsors and exhibitors to contact you via the platform.
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How Do I View The Final Program?

To view the full Congress program, sorted by date and time, click the 'Program' tab on the menu to the left of the screen.

This view will list the program in chronological order. Click on the days/ dates at the top of the page to navigate through the program.

This is a comprehensive list of all the content - to view one (or multiple) programs of interest utilise our 'Filter & Search' function as captured to the left. This will enable you to filter by session type, discipline, or room (if you are onsite).

For a PDF export: Apply your filters then select 'Export Sessions' using the button in the top right. This will produce a downloadable PDF for easy viewing.

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How Do I Make Sure I Don't Miss A Particular Session/Talk?

Go to the 'Program' tab for an overview of the Congress program. Every session and talk will have their own ‘favourite’ button – simply click on this button and you will have it stored in your 'My Agenda' tab in the left banner.
To access your favourited Sessions, Talks and Speakers, simply click on the 'My Agenda' tab in the left banner. Here, you will also find your saved resources and notes. 

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How Do I Join A Session?

All live presentations will be recorded and will be available exclusively to registrants on this platform for 12 months post-Congress. The recorded videos will be uploaded within 72 hours from the end of each day upon approval of the presenter.

Unfortunately, there is no live-streamed content and all presentations will be available on-demand only. 

I Need Tech Support. What Should I Do?

If you’re on the platform during the live stream and need technical assistance, hit the SUPPORT button at the bottom right corner of your screen. 

How Do I Submit A Question To The Speaker During a Session?

To submit your question during the session, simply go to the 'Program' tab and select the Session/Talk. There will be a 'Questions' section at the bottom of the Live Stream page where you can submit your questions. 
If your questions go unanswered during the live Q&A due to the speakers' availability, please use the chat function via each speaker's personal profiles to send your questions directly to them.

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